About our Organization

With a rich tradition spanning almost 50 years, NHS is at the forefront of providing care and services to people with special needs. Today NHS, through its subsidiaries, is a leading provider of community-based, non-profit education and human services. More than 10,000 employees provide care to almost 40,000 adults and children throughout Pennsylvania, New Jersey, Virginia, New York, Maryland, Delaware, Louisiana, and Michigan. NHS has developed a unique continuum of care providing services in the areas of mental health, addictive diseases, education, foster care and permanency, autism, intellectual and developmental disabilities, and many more specialized programs.

At NHS, we do not have to refer individuals out of our system for additional services, but rather we can design a system around that person. NHS continues to be the safety net for people who otherwise could not afford care. In spite of financial challenges and dwindling resources, we continue to pursue excellence in all aspects of care and treatment. The work of NHS is anchored in the firm belief that it is every individual’s right to achieve growth, dignity, and fulfillment in their lives. Surrounding professional staff with the best in technology and supports, NHS is a leader in the industry and remains committed to helping people...one individual at a time.

Accreditations

CPC seal

NHS has adopted a culture where everyone is committed to providing high quality and compliant services to individuals in our care, where they feel safe and empowered to thrive as contributing members of their communities. The Quality and Compliance Organization (QCO) was created to ensure we are monitoring and evaluating our services from a quality, compliance, safety, and privacy perspective. This comprehensive evaluation allows NHS to streamline the data collected and use it in a targeted fashion to monitor quality, performance and outcomes, and to ensure we remain competitive in our industry. For the past six years, NHS is proud to have been recognized by the Council of Ethical Organizations – Health Ethics Trust (HET) for its commitment to quality and compliance throughout the organization. HET is a division of the Council of Ethical Organizations (established in 1980) and provides advisory services, a full agenda of educational programs and conferences, training program design and delivery, hotline support, hotline training, video production, compliance risk assessment, and survey research on ethics-compliance issues. With the recent implementation of the QCO, we asked for a more in-depth review of our services, and we are extremely pleased to announce that effective February 1, 2016, we have once again received three-year certification from the HET! Click here to read the complete certification letter from the HET.


NADD Accreditation

The National Association for Persons with Disabilities and Mental Health Needs was developed to improve the quality and effectiveness of services provided to individuals with a dual diagnosis utilizing competency-based professional standards and through promoting ongoing professional and program development. NHS is proud to have our Dual Diagnosis Treatment Teams (DDTT) at NHS Allegheny County in Pittsburgh, NHS Highpoint Center in Dubois, and NHS Schuylkill Mountain Center in Pottsville, Pennsylvania accredited by NADD.

COA logo

COA: As an accrediting body of social service organizations, the Council on Accreditation aims to help behavioral health professionals strengthen the lifeline they provide to thousands of individuals each year. Improving services for individuals with behavioral health conditions has long been one of COA’s primary goals. NHS Parkside Recovery programs in Philadelphia are accredited for the Medication Assisted Therapy (MAT) methadone maintenance services.

COA logo

CARF: The Commission on Accreditation of Rehabilitation Facilities, is an international, non-profit organization that was founded in 1966. Accreditation assists service providers to improve the quality of their services and meet internationally recognized standards. NHS’s Community Housing programs for Adults with Autism are CARF Accredited and are recognized for their dedication and commitment to improving the quality of the lives of the persons served.

Mission

Enriching lives by providing exceptional services through an individualized approach.

Vision

Creating communities where everyone is empowered to take meaningful steps toward reaching their fullest potential.

Core Values

NHS core values

History

The NHS legacy in the mental health movement is a direct result of the foresight of the creators of John F. Kennedy's New Frontier and the resulting Community Mental Health Act of 1963 which provided federal funding for community mental health centers. When legislators in Pennsylvania announced the availability of those funds, Philadelphia established the Office of Mental Health and Mental Retardation in 1968 to coordinate and administer services and funding to the mentally disabled. A group of professionals in the northwest section of the city wrote a grant proposal and the Northwest Center became one of the first three base service units in Philadelphia.

The Northwest Center opened its doors at 27 E. Mt Airy Avenue in Philadelphia in October 1969 and provided five mandated services: inpatient, outpatient, partial hospitalization, information and referral and community organization and outreach. That rich history and tradition continues to this day. From one site in Philadelphia, NHS has grown to a multi- state, multi- service system, non- profit provider of human services, one of the largest in the country. While the geography and services have changed and expanded over the years the mission has remained firm and committed.

Today, NHS is still the safety net for people who otherwise could not afford care and who often "fall between the cracks" of bureaucracy and red tape. In spite of financial challenges and dwindling public resources, NHS continues to pursue excellence in all aspects of care and treatment. Surrounding our professional staff with the best in technology and supports NHS is a leader in the industry and remains committed to helping people...one individual at a time.

Staff

NHS employs over 10,000 of the most committed, qualified individuals in the education and human services industries. The synergy between program and support staff has allowed NHS to excel in the quality of care and treatment, information technology, facility improvements, human resources, compliance and communication. NHS staff are known for exceeding expectations in providing the highest level of care and for developing program models to meet the needs of each individual. NHS staff have logged in countless hours and traveled thousands of miles to establish programs throughout the NHS service system which now incorporates multiple states. NHS staff are committed to continuous professional improvement and career development to ensure that the organization always provides state of the art, cutting edge programming.